About Us

About Metroplex Gutter and Windows

We’re a gutter and window company in Waxahachie, Texas. Our shop is on Bells Chapel Road, about four miles south of the Ellis County courthouse. We’ve been in business since 1995, we’re owned and operated by Micah Pisors, and we’re still here — which, in this industry, is worth saying out loud.

  • Family Owned Since 1995

  • Besed in Waxahachie, TX

  • BBB A+ Rated

  • Insured & Bonded

Micah standing next to his half-round seamless gutter machine

The gutter and window business has one of the highest turnover rates in home services. Companies appear after a hail season, run hard for two or three years, and disappear when the insurance claims dry up. New franchises open, sell a territory to a local operator, and fold when the franchise model doesn’t work in a market this size. Fly-by-night crews from out of state chase storm damage across North Texas every spring, collect deposits, and move on before the work is finished.

We’re not that. We’ve been at the same address for years. Our name is on the building and on the BBB profile. Our phone number reaches Waxahachie, not a call center. And the person who owns the company is the same person who assesses your home, recommends the system, and stands behind the installation after we leave.

That continuity matters because the work we do is supposed to last. A seamless gutter system installed correctly should perform for 20 years or more. A replacement window should hold its seal, its thermal performance, and its operation for decades. If the company that installed it doesn’t exist five years from now, the warranty is a piece of paper and the phone number rings to nothing. We’re still here, and we plan to stay.

A Fair Question

Why Gutters and Windows — Together

People ask why we do both. Most gutter companies only do gutters. Most window companies only do windows. We do both, and there’s a reason that goes beyond simply offering more services.

Gutters and windows occupy the same wall. They interact with the same water. And when one system fails, the other pays for it.

When a gutter clogs, overflows, or is undersized for the drainage load, the excess water doesn’t just fall to the ground. It runs down the exterior wall. It saturates the window frame below. It works into the seal between the window and the rough opening. It pools on the sill and wicks into the framing. Over months and years, that water — the same water the gutter was supposed to manage — rots the window sill, degrades the seal, promotes mold in the wall cavity, and shortens the window’s life by years.

A window company installs your new windows and leaves. They don’t look up. They don’t assess the gutter system dumping water onto the frame they just installed. A gutter company installs your new gutters and leaves. They don’t look down. They don’t notice the window below that’s already showing the damage from years of overflow.

We look at the whole wall because we work on the whole wall. When we install windows, we check the gutters above them. When we install gutters, we check the windows below them. If both systems need attention, we address them in the same project — one assessment, one crew, one timeline, and one company responsible for the result.

This isn't a marketing strategy. It's how a building actually works. Water moves down. Everything in its path is connected.

Local Knowledge

What We Know About Where You Live

We’re not a national company that happens to serve DFW. We’re a DFW company. Our knowledge starts with the specific conditions that exist in the cities where we work, and every recommendation we make is filtered through those conditions.

The Rain Doesn't Arrive Gently

DFW averages 36–39 inches annually — comparable to the Southeast. But our rain arrives in concentrated bursts. Two to three inches per hour in spring storm cells, often with high wind that drives rain horizontally against the fascia. National companies size for national averages. We size for what actually falls on your roof in April and May.

The Soil Is Working Against You

Blackland Prairie clay swells when it absorbs water and shrinks when it dries. The damage comes from differential moisture — one side of the slab wetter than the other. Gutters exist, in DFW, primarily to keep soil moisture around your foundation as uniform as possible. This isn't a secondary benefit. It's the primary function.

Your Windows Fight the Sun, Not the Cold

DFW sits in the ENERGY STAR South-Central climate zone with a 6–7 month cooling season. The dominant window metric here isn't U-Factor — it's Solar Heat Gain Coefficient. National marketing leads with insulation. We lead with solar heat rejection, because that's what determines your comfort and your AC bill from April through October.

Every City Is Different

Midlothian's cement plants clog gutters faster. Red Oak's tree canopy creates the heaviest debris load in the corridor. Waxahachie's historic districts need period-appropriate profiles. Cedar Hill's escarpment means steeper pitches. Ovilla's estates need copper on complex rooflines. Glenn Heights' new builds are often undersized. We know these differences because we've worked here for decades.

City-specific gutter guides for every community we serve

Worth Being Clear About

What We Don't Do

The gutter and window industry has given homeowners plenty of reason to be skeptical. Here’s what you won’t experience with us.

  • No High-Pressure Sales

    No four-hour kitchen table sessions. No slideshow on a laptop. No binder of brochures designed to overwhelm you. Our assessment takes 30 to 45 minutes, and we leave you with a written estimate you can review on your own time.

  • No Discount Games

    We don’t quote you $18,000, call a manager, and come back with $12,000 “if you sign today.” The first number is the real number. It doesn’t expire. Get other estimates — we encourage it.

  • No Unnecessary Work

    If your gutters are in good shape, we’ll tell you. If your windows don’t need replacing, we’ll tell you that too. Our reputation in this community is worth more than any single sale.

  • No Subcontractors

    The crew on installation day works for us. They’re not labor hired the week before. They know our standards, our process, and they’re accountable to the same company you hired.

  • We Don't Disappear

    You have our direct number. If you have a question six months from now — about maintenance, about something you’re seeing during a heavy storm, about whether it’s normal — call us. Same number, same people, same Waxahachie shop on Bells Chapel Road.

That sound like the kind of company you want working on your home?

Credentials

The Stuff You Can Verify

BBB A+ Rated

Accredited since May 2, 2011. Check our rating, complaint history, and response record on bbb.org.

Insured & Bonded

Full liability coverage on every project. Your home is protected, and so is our crew.

Licensed & Compliant

All applicable state and local requirements met for every city and jurisdiction in our service area.

Local Tax Base

Ellis County business. Waxahachie ISD taxpayer. When you hire us, the money stays in your community.

Where We Work

Service Area

We serve Ellis County, south Dallas County, and the southern edge of Tarrant County. We chose this service area deliberately. It’s the geography we can cover without spreading thin. Every city is within 30 minutes of our shop. That proximity means we can be responsive — for estimates, for installations, for follow-up — in a way that a company trying to cover all of DFW from Plano to Waxahachie simply cannot.

  • Waxahachie — Our Home Base

    Five NRHP historic districts, rapid new construction at North Grove and Saddlebrook, mature pecan canopy across established neighborhoods. This is where the shop is.

  • Midlothian

    Three cement plants create a particulate environment that clogs gutters faster and degrades window seals sooner than anywhere else in the corridor.

  • Red Oak

    Namesake trees plus post oaks, live oaks, and cedars create the heaviest debris load in the service area. Leaf guards are standard recommendation here.

  • Ennis

    Craftsman-era bungalows with non-standard window openings. The bluebonnet capital of Texas with a Blackland Prairie soil profile that demands proper drainage.

  • Ovilla

    Estate homes on large lots with complex rooflines. Copper and faux copper systems on properties where aesthetics matter as much as function.

  • Glenn Heights

    Rapid new construction from national builders. First-time gutter installations on homes delivered without gutters — often with undersized builder-grade downspouts when gutters are included.

  • Cedar Hill

    Balcones Escarpment elevation means steeper roof pitches and higher-velocity water delivery to the gutter system. Lake Ridge and Waterford Oaks neighborhoods.

  • Mansfield

    Largest city in our service area. Mix of established neighborhoods entering the gutter replacement window and new construction needing first-time systems.

Let's Talk About Your Home

No sales pitch. No pressure. Just an honest conversation about what your home needs and whether we're the right company to do it.
Based on Bells Chapel Road · Your local Ellis County gutter company since 1995
  • Family Owned Since 1995

  • Insured & Bonded

  • BBB A+ Rated